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Home » Topics » Plumbing & Mechanical Contractor » Kenny Chapman: The Blue Collar Coach

Kenny Chapman: The Blue Collar Coach
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Strategies for increasing sales and loyalty

Many crucial factors exist when it comes to building trust and a good client relationship.
Kenny Chapman
June 24, 2016
Building trust with homeowners.
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Letting team members go

I firmly believe that each team member I’ve ever had to terminate has actually fired themselves.
Kenny Chapman
May 25, 2016

How do you know when it’s time?


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4 brand consistency tips

If you’ve been in business for any amount of time, you’ve heard the marketing buzzword “branding.”
April 22, 2016

Build trust and loyalty with your customers through your message.


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Five steps to effective follow up

It’s no secret that customer service is one of the most critical factors when it comes to creating differentiation between your own company and the never-ending sea of competition.
Kenny Chapman
February 17, 2016

Make your client feel like your Valentine.


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Profiting from contractor ride-alongs

Do you ever wonder if your technicians and salespeople are doing what you want them to be doing in the field?
Kenny Chapman
January 20, 2016

Additional opportunities exist on every call.


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Five tips for building a plan for 2016

Kenny Chapman
December 21, 2015

Five tips for building a plan for 2016.


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Sales and marketing simplified in three steps

Kenny Chapman
November 24, 2015

Three steps that will make an impact on your bottom line.


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The sales message you're giving your clients

Kenny Chapman
October 23, 2015

What message are you really sending your clients?


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Eight marketing mistakes

Kenny Chapman
August 25, 2015

Avoid these errors and improve your profitability.


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Bring marketing and sales together for satisfied clients

Kenny Chapman
July 20, 2015

Avoid the sea of sameness.


Read More
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