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Many business owners are using flat rate techniques to maximize their profits, but some still need convincing.

Send your letters to the editor to PMmag@enteract.com.

If you're looking for good help, keep it all in the family.

Some companies go out of the way for their customers, but are they appreciating it?

A landmark victory by Connecticut contractors against utilities is cause for joy, but remember the gunslinger's credo.

Tips sure to grow your business - and yourself.

Answers to the questions you've been asking.

Ideally, the decisions you make in your business should be based on empirical evidence.

A few top-notch picks that didn't make Oprah's list.

A few design questions shouldn't keep you from the benefits of primary/secondary piping.