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With the early 2013 economy trending little better than last year’s state of suspended animation, the American consumer, comprising close to 70% of the nation’s $15.6 trillion gross domestic product, has maintained a sense of justifiable caution.

 Many parents avoid any discussion about the facts of life with their children. Are you one of many contractors who have never clearly defined the “facts of wages” with each of your employees? 

 Ever wonder why the most irritated people always call you? Actually, it could have less to do with you than it does with the kind of contracting business you’re in.  

 Recently I released one of my online technician training videos about how technicians can actually turn good communication skills into sales and profit for the company. Communication is a topic that gets talked about in a broad scope in our industry, but is seldom broken down into how critically important effective communication is to our overall success. 

 You may have heard the news last month that an ingredient found in red meat and energy drinks can harden your arteries, causing you to develop heart disease.