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A frozen pipe at 9 p.m. doesn't wait for business hours, and neither does the homeowner calling about it.

The lead-free transition is entering its next phase, and engineered polymers are helping plumbing manufacturers and contractors balance long-term performance, manufacturing efficiency and sustainability in demanding drinking water applications.

Non-pressurized storage systems have advantages and limitations. In applications where cost per gallon of storage is critical, or where it’s otherwise impractical to bring in one or more pressure-rated tanks, a non-pressurized tank combined with the piping and control concepts discussed represents a viable solution to leverage the combination of time-of-use electrical rates, heat pumps, and the unsurpassed comfort made possible by modern hydronics technology.

A familiar name can make all the difference when a homeowner needs help fast. That's why building brand recognition before the emergency can give plumbing and mechanical contractors an edge when customers are ready to call.

Many air-to-water heat pumps are combined with boilers. In retrofit projects, it’s likely an existing boiler; in new projects, it’s likely a mod/con boiler. The boiler can provide supplemental heat during very cold weather. It can also serve as a backup heat source should the heat pump become inoperable.

Water doesn’t care about travel plans or escaping the Alabama heat, or whether the right contractor is available before Monday morning. It finds the weak point, and if that weak point goes unnoticed long enough, a small issue can become a much bigger one.

Upcoming DOE regulations and rising energy costs are creating new opportunities to improve hydronic distribution efficiency through smarter circulator strategies.

What happens when a heating contractor spends three nights in one of America's most iconic historic hotels? Scott Secor shares observations on the Old Faithful Inn's hydronic heating system, from ornate cast-iron radiators to noisy TRVs and the questions they raised.

In a business driven by efficiency and productivity, Cassie Pound believes the greatest competitive advantage is human connection. Learn how her people-first approach to leadership, hiring and customer service has built a culture of trust that extends far beyond the service call.

Understanding where business intelligence leaks occur can help contractors improve cash flow, strengthen margins and make smarter operational decisions.