Technology for Contractors - Articles

ECI Software Solutions Launches Field Service Technician AI Assist

The program enables AI troubleshooting in GlobalEdge.

May 25, 2026

AI Assist aims to help standardize troubleshooting across teams by giving technicians access to consistent diagnostic guidance within the GlobalEdge mobile app.

Commercial outlook tech looking at pipes

Commercial Market Outlook: Retrofit Projects Lead the Way

Commercial market trends, labor challenges, retrofit demand, and what to prepare for

Kristen R. Bayles

May 25, 2026

Supply House Times spoke with Christopher Peterson, director of sales and national accounts at Saniflo, about where the commercial market is headed and how manufacturers, wholesalers, and contractors can adapt.

A commercial bathroom with several urinals.

Building Resilience: Why Pressure-Assisted Toilets are Critical for Emergency Preparedness

As water scarcity concerns grow, commercial facilities are increasingly adopting plumbing systems designed for efficiency and reliability.

Mike Gembarski

May 20, 2026

High-efficiency plumbing systems can help facilities conserve water, reduce operational costs, and improve long-term sustainability performance.

The ROI on Smart Water: Do Connected Systems Really Pay Off?

Smart water systems can save money, uncover hidden problems, and create new opportunities for contractors

Kristen R. Bayles

May 19, 2026

Insurance incentives, hidden leaks and operational gains are driving adoption, but the real return on smart water depends on who is measuring it and how.

Leaks Happen. Here’s the ‘Why’ When They Do

From installation to maintenance, here's where and why piping systems are most vulnerable to failure.

Gabe Ellis

May 4, 2026

Let’s take a closer look at the most common causes of leaks — especially in plastic piping systems — during installation, service and maintenance.

And So It Flows Podcast

And So It Flows: How AI and Gen Z Are Transforming the Trades

As conversations around artificial intelligence continue to dominate headlines, an equally important shift is happening in the skilled trades.

Kristen R. Bayles

April 23, 2026

In a recent episode of And So It Flows, Roland Ligtenberg, co-founder of Housecall Pro, joined host Kristen Bayles to discuss how AI, changing workforce priorities and evolving technology are driving renewed interest in careers across plumbing, HVAC and other home service trades.

Editorial Opinion | Kristen Bayles

AI can't fix a leak

Why automation may elevate plumbers, and other skilled trades, to the top of the labor market.

Kristen R. Bayles

April 23, 2026

A recent interview with the former CEO of Uber shows that jobs in the trades are on their way to being seen in a new way.

How manufacturers are reframing risk, resilience and return in 2026

In an uncertain market, predictive maintenance and domestic manufacturing are emerging as the new pillars of risk management and competitive strength.

Kristen R. Bayles

April 22, 2026

Bryan O'Toole and Paul Spradling weigh in on the state of the manufacturing market, and what it means for contractors.

How inspection technology is transforming drain work

Advances in camera systems are helping contractors reduce uncertainty, limit excavation and win more business.

Dave Dunbar

April 20, 2026

Contractors have found that, when used correctly, camera systems simplify their lives, increase their options, and pay for themselves very quickly.

The end of reactive service

Sensorization, analytics, and service model transformation is changing the way that contractors react to, and are able to prevent, disruptions of service.

Kristen R. Bayles

March 12, 2026

In a data-informed environment, plumbing and mechanical systems become managed infrastructure — visible, measurable and continuously optimized. Contractors who embrace that reality position themselves not simply as technicians, but as long-term asset stewards in an increasingly performance-driven built environment.