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Home » technology

Articles Tagged with ''technology''

A person holding an iPhone.

The New Front Line of Customer Service

Newo.ai CEO Jason Luo discusses the revenue impact of missed calls and how AI-powered receptionists are helping contractors capture more leads.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
June 5, 2026

AI-powered communication tools can help contractors reduce missed opportunities, streamline workflows and improve customer engagement.


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Houzz Pro's 3D plan annotations feature.

Houzz Pro Features New Visualization Tools

New features help pros clearly communicate design intent and technical details with clients and subcontractors.
Plumbing & Mechanical Editorial Staff
May 27, 2026

The Houzz Pro 3D Floor Plan and Mood Board tools are available to all subscribers globally. 


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Two people shaking hands.

Grizzly MEP Announces Partnership with Stegall Mechanical

Alabama-based Stegall Mechanical operates as an integrated three-division platform across plumbing, HVAC and electrical.
Plumbing & Mechanical Editorial Staff
May 27, 2026

Grizzly’s partnership with Stegall builds on its recently announced partnership with Vermont Mechanical, a full-service mechanical contractor operating in the New England region


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The ECI Software Solutions logo.

ECI Software Solutions Launches Field Service Technician AI Assist

The program enables AI troubleshooting in GlobalEdge.
Plumbing & Mechanical Editorial Staff
May 25, 2026

AI Assist aims to help standardize troubleshooting across teams by giving technicians access to consistent diagnostic guidance within the GlobalEdge mobile app.


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Trimble logo

Trimble's SkillsUSA Sponsorship Empowers Future Skilled Workforce

Plumbing & Mechanical Editorial Staff
May 25, 2026

The collaboration focuses on workforce optimization, a core Trimble value that addresses the widening skills gap by making professional technology more accessible.


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Commercial outlook tech looking at pipes

Commercial Market Outlook: Retrofit Projects Lead the Way

Commercial market trends, labor challenges, retrofit demand, and what to prepare for
Kristen Bayles 200x200 headshot
Kristen R. Bayles
May 25, 2026

As commercial building owners continue to navigate economic uncertainty, labor shortages and changing customer demands, retrofit and renovation work is becoming a key opportunity across the plumbing market. In this article, learn where the commercial market is headed and how manufacturers, wholesalers, and contractors can adapt.



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Several construction workers working.

Stop Selling, Start Translating: A New Playbook for the Trades

Technology and AI will continue transforming the trades industry, from diagnostics to scheduling and predictive maintenance. However, technology will not replace the human side of the business.
Kevin Strandberg
Kevin Strandberg
May 16, 2026

The trades industry spends significant time training technicians on technical competencies like diagnostics, installation, and troubleshooting, but far less time teaching them how to communicate with homeowners. In today’s environment, that gap matters more than ever.


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A person using a tablet with charts on it.

Simpro Group Launches Lightning: An AI-Native Operating Platform

Lightning adds an AI-operating layer to Simpro, AroFlo, and BigChange — powered by Cooper and agentic workflows that multiply capacity without multiplying headcount.
Plumbing & Mechanical Editorial Staff
May 14, 2026

Simpro Group’s Lightning launch represents the largest single product release in the company’s history and signals a transition from a portfolio of field service management platforms to a unified AI-first operating platform for the global field service trades economy.


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And So It Flows: How AI and Gen Z Are Transforming the Trades
And So It Flows Podcast

And So It Flows: How AI and Gen Z Are Transforming the Trades

As conversations around artificial intelligence continue to dominate headlines, an equally important shift is happening in the skilled trades.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
April 23, 2026
In a recent episode of And So It Flows, Roland Ligtenberg, co-founder of Housecall Pro, joined host Kristen Bayles to discuss how AI, changing workforce priorities and evolving technology are driving renewed interest in careers across plumbing, HVAC and other home service trades.
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A computer screen showing a sequence of 0s and 1s.

JobTread launches AI Connector

JobTread customers can now connect AI tools like Claude or ChatGPT directly to their organization through JobTread’s native integration.
April 22, 2026

Any customer with an AI account can begin asking questions, generating outputs, and taking action in real time due to JobTread’s open API.


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