The company is investing in the future of skilled trades with training facility.
March 30, 2026
The launch of Altitude Academy follows a milestone year for Jay’s Heating, Air & Plumbing, which celebrated its 20th anniversary in 2025. The company was named the 2025 Large Business of the Year by the Greater Mount Airy Chamber of Commerce.
A common plea during the recent bitter cold spell: no heat, frozen pipes, frozen underground water service line and sewer lines, too! But, there’s always at least one issue homeowners never expected - running out of hot water when they haven’t had that problem previously.
Expanding on the momentum of Pfister Faucets’ award‑winning American Plumber Stories, Project Stories shifts the lens to the full project ecosystem—plumbers, designers, developers, architects, and builders—while putting a strong emphasis on storytelling.
Technology has reshaped the job. Dispatching, pricing, training, and communication tools have given plumbing businesses more control, clarity, and consistency than ever before. Think about it; in 2010, real-time data was a luxury. In 2025, it’s a baseline. Fortunately for our industry, automation doesn’t replace craftsmanship, it amplifies it, allowing leaders to make decisions with supporting data.
All year, leadership is a fast-moving, day-by-day experience. But December's slower pace lets you take a step back, and that's when strategic thinking happens. An intentional leadership reset is a chance to reflect on what truly matters, refocus on the strategies that drive results, and reignite the performance, purpose, and passion that will carry you into 2026 with clarity and momentum.
I'm grateful my family showed my brother the value of trades. After my great-grandfather's plumbing business closed, my dad became a welder and shared his skills with my brother during many afternoons in the work shed, like an apprentice learning from a master.