employees - Page 1 | Plumbing & Mechanical

Back of seated students with raised hands in a classroom, a blurred background of the teacher pointing.

Heating Perceptions | Scott Secor

Lessons in learning: Everyone learns differently, just like everyone teaches differently

September 30, 2025

Explore the power of hands-on learning in the heating industry as seasoned experts share their insights on effective teaching. This editorial reflects on the impact of memorable seminars, the importance of understanding theory, and the art of listening in nurturing the next generation of skilled technicians.

BAC included in Forbes America’s Best-In-State Employers 2025 list for Maryland

Baltimore Aircoil Company recognized as one of Maryland’s top employers by Forbes.

September 26, 2025

Baltimore Aircoil Company (BAC) has earned a spot on Forbes’ 2025 list of America’s Best-In-State Employers in Maryland.

Purpose over paychecks

One Georgia business tries new retention strategies inspired by the tech industry.

Kristen R. Bayles

September 22, 2025

Faced with costly turnover and a tightening labor market, Cooper’s Plumbing & Air partnered with Reins to launch an equity-based incentive system that gives employees real ownership in the business. The approach has boosted retention, strengthened culture, and offers a model for how contractors can keep teams engaged beyond paychecks alone.

Editorial Opinion | Nicole Krawcke

AI solves pain points for contracting businesses

Artificial Intelligence is meant to augment your business, not replace employees.

Nicole Krawcke

July 12, 2024

Embracing new technology can be challenging, but it can boost sales and productivity. Artificial Intelligence (AI) can revolutionize how plumbing contractors operate by enhancing employee capabilities.

01 PM 1123 Matt Michel Column feature image

Service Plumbing Pros | Matt Michel

9 ways to out-recruit the competition

Best practices for recruiting new employees.

Matt Michel

November 9, 2023

It only takes a little effort to out-recruit the competition. Here are nine ways to become a better recruiter.

Manhattan Mechanical Services launches ESOP; transfers 20% of company to employees

June 22, 2022

Since its inception in 2011, Manhattan Mechanical has experienced astronomical growth, expanding from a mere 15 employees to the current 200 personnel.

PM Profile: Best Postcards talks marketing efforts for contractors

Longtime financial and marketing guru explains how he went from bankruptcy to CEO of one of the largest direct mail marketing businesses.

Natalie Forster

June 11, 2020

After a stint as a top producer at Morgan Stanley, Andrew Ettinger was faced with years of struggling with business initiatives and eventually filed for bankruptcy.