Technology is amazing. I can pay all of my bills via apps on my smartphone, order food and even get great customer service without ever having to speak aloud to another human being. 

I’ve always liked the month of January because it brings a fresh start to a new year. This time of year is filled with hope and optimism for a better year than the previous one. 

How this 125-year-old mechanical contracting firm has embraced technology to improve its business.

Learn to focus on the things that will produce the best results.

Here are the stories of two guys who run plumbing companies. Which one sounds more like you?

 Plumbing & Mechanical interviewed Steve Richman, president of Milwaukee Tool Corp., June 13 during the company’s 2013 New Product Symposium in Milwaukee.