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Home » Keywords » business coaching

Items Tagged with 'business coaching'

ARTICLES

Strategies for overcoming distractions

Kenny Chapman: Top distraction traps holding you back

Strategies for overcoming distractions.
Chapman
Kenny Chapman
June 7, 2022
No Comments

From being able to get things done to staying on track, distractions can sabotage productivity in ways that we don’t even realize.


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inflationary economy

Matt Michel: 11 ways to deal with price complaints in an inflationary economy

Best practice tips for dealing with customer objections.
Matt michel
Matt Michel
June 6, 2022
No Comments
Business lessons are everywhere

Kenny Chapman: Breaking through the founder threshold

Action items to help avoid the all-too-common issues when what used to work no longer works when growing your business.
Chapman
Kenny Chapman
June 2, 2022
No Comments

Business lessons are everywhere. I’ve long been a student of the game of life, and one of my biggest curriculums of education is business. Due to the rapid changing landscape and structures of the plumbing and mechanical industries, we all have a lot to learn. The lessons exist regardless of the size, location or current structure of your business. 


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Build brand recall

Matt Michel: 17 great leave behinds

Build brand recall with customers.
Matt michel
Matt Michel
May 5, 2022
One Comment

Leave behinds are low-cost items that you give to customers to promote your brand following service calls or that you give away during home shows and other events. Oftentimes, plumbers stumble with leave behinds because they select things they might like instead of what the customer values. Here are 17 great leave behinds that will build brand recall with consumers.


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Human nature is to fit in

Kenny Chapman: The dangerous crab bucket culture

Human nature is to fit in; ensure you’re supporting both team and individual growth.
Chapman
Kenny Chapman
May 4, 2022
No Comments

The Lovely Christy and I have had the great fortune of walking many piers in our time together. One of our favorites is in Huntington Beach, California. The energy of a pier is great, with many different types of people, all doing what they came for.


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Take care of the simple things

Matt Michel: 16 simple steps to superior service

Take care of the simple things and the rest will follow.
Matt michel
Matt Michel
April 6, 2022
No Comments

Legendary football coach Vince Lombardi used to start off his training camps by holding up a football and stating, “Gentlemen, this is a football.” 


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Business is all about finding a balance.

Kenny Chapman: Is efficiency and customer service killing profits?

Business is all about finding a balance.
Chapman
Kenny Chapman
April 4, 2022
No Comments

We’ve all been taught that the most important things we can do in business are taking the best possible care of our customers and running the business operations as efficiently as possible, right? 


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12 tips to improve your recruiting
SERVICE PLUMBING PROS

Matt Michel: 12 tips to improve your recruiting

Be proactive, not reactive when it comes to hiring employees.
Matt michel
Matt Michel
March 7, 2022
No Comments

The most universal characteristic of a plumbing company in 2022 is a dearth of job candidates. Do not complain about it. Do something. Here are 12 things you can try.


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The untold dangers of the 30,000 foot view
THE BLUE COLLAR COACH

Kenny Chapman: The untold dangers of the 30,000 foot view

Don’t fall for the cliché.
Chapman
Kenny Chapman
March 3, 2022
No Comments

You’ve certainly heard all the cliché statements around taking a “30,000-foot view” of the business or your department. How taking this view can help you see things you weren’t able to see “from the ground” when it comes to process, procedure and daily activities.


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8 wants service plumbers
SERVICE PLUMBING PROS

Matt Michel: The 8 wants of service plumbers

Addressing consumer wants leads to repeat customers.
Matt michel
Matt Michel
February 4, 2022
No Comments

We often get consumer needs and wants confused. When water’s flowing where it should not, when the shower is cold, when the toilet does not flush, the need is obvious. Solving needs brings relief, but it does not bring loyalty. Addressing consumer wants is what leads a consumer to proclaim, “So and so is my plumber.”


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More Articles Tagged with 'business coaching'
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