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Natalie Forster: Editorial Opinion
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The state of home improvement

Kelly Faloon

September 28, 2015

A quarter of homeowners cannot finance emergency repairs.

Creating a company culture

August 25, 2015

What kind of company is yours?

American made

Kelly Faloon

July 20, 2015

Manufacturing moves back to local communities.

Construction employment trending up

Kelly Faloon

June 22, 2015

Plumbing jobs grow almost 9%.

Working in the trades is all about perception

Kelly Faloon

May 15, 2015

Marketing the trades as a career opportunity.

Water quality issues

Not only can an excess amount of these chemicals affect people’s health and well-being, they can severely damage plumbing fixtures and water-using appliances.

Kelly Faloon

April 27, 2015

Add water treatment to your list of services.

Celebrating green plumbing

But by green plumbing, I mean water conservation.

Kelly Faloon

March 31, 2015

Water conservation takes center stage in March.

Housing looks good for 2015

Single-family housing construction will see a boost this year.

Kelly Faloon

February 24, 2015

Residential remodeling sees modest growth.

The customer experience: Honesty and extra effort go a long way

Training your staff to provide excellent customer service consistently will boost your reputation.

Kelly Faloon

January 29, 2015

Everyone has bad customer experiences.

Getting rid of the 'Bah Humbug' attitude

Kelly Faloon

December 9, 2014

I admit it. At the beginning of December, I’m more like Ebenezer Scrooge in “A Christmas Carol” than I am Buddy from “Elf.”

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Natalie Forster: Editorial Opinion
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