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Home » Topics » Columns » Natalie Forster: Editorial Opinion

Natalie Forster: Editorial Opinion
Natalie Forster: Editorial Opinion RSS Feed RSS

Veteran's Day

Housing looks good for 2015

Single-family housing construction will see a boost this year.
Kelly Faloon, PM
Kelly Faloon
February 24, 2015
Residential remodeling sees modest growth.
Read More
Veteran's Day

The customer experience: Honesty and extra effort go a long way

Training your staff to provide excellent customer service consistently will boost your reputation.
Kelly Faloon, PM
Kelly Faloon
January 29, 2015
Everyone has bad customer experiences.
Read More
Veteran's Day

Getting rid of the 'Bah Humbug' attitude

Kelly Faloon, PM
Kelly Faloon
December 9, 2014
I admit it. At the beginning of December, I’m more like Ebenezer Scrooge in “A Christmas Carol” than I am Buddy from “Elf.”
Read More
On the Road with Kelly Faloon

Get ready for new water heater regs

Kelly Faloon, PM
Kelly Faloon
November 26, 2014
Be proactive. Get educated and trained.
Read More
Veteran's Day

Learning is a continuous process for you, too

We never stop learning.
Kelly Faloon, PM
Kelly Faloon
November 1, 2014
Back to school.


Read More
Veteran's Day

Vacationing sans cell phone or laptop

The joy of unplugging
Kelly Faloon, PM
Kelly Faloon
August 15, 2014

For some, it’s too easy to let a job overtake what’s outside the job — family, friends, hobbies or vacations. And it’s not really a vacation if you’re constantly checking your smartphone for text messages or emails from work colleagues, clients or feature-interview subjects.


Read More
Veteran's Day

Construction falls account for most jobsite injuries and fatalities

Make safety important
Kelly Faloon, PM
Kelly Faloon
June 26, 2014

May was National Building Safety Month, sponsored by the International Code Council.


Read More
Veteran's Day

‘Clean water is not a luxury’

World Plumbing Day is March 11.
Kelly Faloon, PM
Kelly Faloon
February 20, 2014

The World Health Organization reports that 2.6 billion people do not have access to adequate sanitation. The United Nations says more than 1 billion people are living with a shortage of fresh water.


Read More
Veteran's Day

Greening the heating industry

Geothermal and solar thermal installs continue to rise.
Kelly Faloon, PM
Kelly Faloon
January 23, 2014
Interest in geothermal heating and cooling systems has increased in the last five years. “With firms more cost-conscious, green initiatives receiving more media attention and tighter market conditions, business leaders have sought ways to decrease operating expenses across the board and some of them are turning to geothermal solutions for their climate control,” writes Pramod Dibble in the November 2013 issue of sister publication PM Engineer.
Read More
Veteran's Day

Develop talent to shape new leaders

Offer careers, not jobs.
Kelly Faloon, PM
Kelly Faloon
December 19, 2013

When I first began writing about the plumbing and heating industry in 1998, succession planning was an issue because many owners of contracting businesses weren’t looking ahead to retirement, especially those who owned smaller shops.


Read More
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    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
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    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
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