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Let’s turn back the hands of time to the 1970s, and gather round you youngsters born after 1980 because you’re not going to believe what mechanical contractors faced while fighting to keep their vehicles gassed up and on the road to service customer’s needs. 

Now that we have a few months of the new decade in the rearview mirror, let’s use this perfect opportunity to reflect upon a few key areas effective leaders must focus on. 

There are only two types of companies I’ve ever worked with in my 18 years of being a consultant to the contracting industry.

Like you, we’re navigating uncharted territory — but we remain laser focused on implementing procedures that will protect our employees and volunteer leaders and providing resources that will support you, our valued members.

It’s an exciting time for the plumbing and heating industries. 

Few contractors are successful with plumbing service agreements, but they should be.

Suppose I was to tell you there exists a tankless water heater you could install on the hardest of hard water that would never, ever have to be descaled and that its heat exchanger’s water pathways would look almost as clean as the day it was born.