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A PHC contractor and dear friend shared with me the following letter, sent to him in October by one of his service technicians.

Two themes play out month after month in the trade press as the biggest challenges facing the industry.

Based on the overwhelming response to the First Annual JB Awards, I have decided to have the Second Annual JB Awards.

If you take a stand on drinking and drug use in your company before this scene unfolds, you have a much better chance at surviving the trauma, both emotionally and financially.

My husband Hot Rod and I sold our plumbing and heating company to Ken Morgan, Lyle Ripley and Mike Pech in October 1995.

What really got me excited was that some organization outside the plumbing profession has acknowledged the advances made in our industry.

Ever notice how hydronics “war stories” get passed around whenever a group of hydronic heating installers are put in the same room?

Kevin Kanekoa, vice president of Pacific Mechanical Co. in — get this — Honolulu, has attended about as many of my hometown Chicago Bulls games as I have during their 1990s championship run.

These days, everybody’s talking about putting technology to work in your business.

It's not Armageddon, but are you prepared?