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Leaders of the national PHCC said at their mid-August utility competition conference in Minneapolis that they would try to convince members to approve a dues increase to raise $150,000 to see that our industry gets a fair shake against utility competitors.

Recruiting and keeping good employees, especially service techs, is the most difficult thing I know of in the PHC service business.

One of the biggest fears of most business owners is being informed by the Internal Revenue Service that their income tax returns will be audited.

In this article and with all of the costly business (and personal) decisions that I have encountered, CEO simply means “Consider Every Option.”

Everyone in this affluent crowd had a contractor horror story.

We’ve only touched on a few of the possibilities this type of simple spreadsheet offers.

Is there something that you really want to do, but the fear of change or lack confidence is holding you back?

The astounding number of contractors who go broke every year, however, shows that these money-monitoring systems do not always work.

You have to continually produce some measurable benefit to customers who call your company for their service and repair needs over what the competition offers.

I just completed a biannual ritual with the state of New Jersey — renewing my Master Plumber’s License.