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So what’s the answer? Just don’t say, ‘It’s the economy, stupid.’

We spend so much time thinking of other people as customers, we forget we’re in the same shoes.

No. 1 on the list is profits.

Tales of  ‘inexplicably great performance’ that defy the laws of physics.

Putting shapes and numbers together.

Here’s an organization tradespeople can get behind.

Plumbing contractors already have the know-how to install sprinkler systems.

Playing the denial game will make a bad situation worse.

The powerful effects of body language.

A classic boiler metal stands ready for the future.