Columns

RSS

Let me share some of my estimates about the future of our business and give you my ideas for dealing with the coming changes.

How can you keep security tight and allow rapid access by techs who need parts for repair jobs?

You have to do everything you can these days to outdistance the other service and repair businesses by running a more effective team of technicians who give the best customer service available.

As many contractors have already discovered, those prolonged overtime schedules also prove to be non-productive and quite costly.

Of all the plumbing fixtures ever designed, the bidet has to be the most misunderstood fixture.

People are always asking me how I can make so much money with all the high costs of a union contractor.

Your family and employees depend on you to create a business that will provide them with the money they need and deserve.

Throughout these last 10 years I’ve tried to hammer home the message that contractors deserve to earn more for their knowledge and labor.

Manola is a first-rate business consultant, precisely because she asks such great questions.

Beginning a New Year’s resolution is easy. Sticking with it is another matter.