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The service industry needs both data and emotion. Emotional intelligence is crucial to balance them. Strive to understand the 'why' behind the numbers, promote emotional intelligence, pilot programs, open feedback channels, and keep an eye on the long game.

The Kitchen & Bath Industry Show (KBIS) returned to Las Vegas in 2023.  Hoping to break records again, KBIS/IBS returns to the Las Vegas Convention Center this year. Explore the latest products, technologies, and trends in kitchen and bath design.

Luxury bathrooms and kitchens have evolved, and the home improvement market is booming with IT-connected products. People want to control their heating, kitchen appliances, and plumbing products through apps.

Find out about piping options for retrofitting an air-to-water heat pump into an existing hydronic system.

Uponor North America celebrated the grand opening of its newly constructed Uponor Experience Center located at its regional headquarters in Apple Valley, Minnesota in September.

While electrification can help meet decarbonization goals, high-efficiency condensing boilers are also a possible solution to bridge the gap between where we are now and where we are heading.

There is no shortage of industry patrons who’ve been impacted by Dan Holohan — manufacturers, reps, plumbers, and fellow writers alike. His love for teaching, writing, giving back and just undeniable kindness have left a mark.

Mike Guglielmo, a 30-year industry veteran, is currently working on a radiant heating project for a 9,200-square-foot luxury log cabin, located about 40 minutes outside of Easton, Pennsylvania, across the New Jersey border.

Explore 11 proven ways plumbing companies can improve their website visibility and search rankings. Whether you run a single-location operation or a multiple-unit franchise, these SEO tips will help you reach more consumers.

A strong banking relationship is critical for securing loans and for establishing and maintaining lines of credit. Relationships are not built overnight. Here are the steps you need to build a good relationship with a bank.