Featured Stories - Articles - Page 27

Maintaining high-quality standards for your technicians

December 9, 2014

Have you ever taken the time to think about the relationship between being an expert in your customers' homes and how that affects their buying experiences?

Getting rid of the 'Bah Humbug' attitude

Kelly Faloon

December 9, 2014

I admit it. At the beginning of December, I’m more like Ebenezer Scrooge in “A Christmas Carol” than I am Buddy from “Elf.”

Customer service: The good, the bad and the ugly

Adams Hudson

December 9, 2014

I just flew back from a speaking engagement. It was a rewarding and fun time, but as small as this part of my business life (speaking) can be, it was exhausting.

Grundfos is on a mission to reduce energy used by pumps worldwide

John McNally

December 9, 2014

New Grundfos President and CEO Mads Nipper is ready to construct a new era at the Danish company.

Post-recessionary outlook for residential construction brighter

Morris Beschloss

December 9, 2014

Although much of the ongoing residential construction continues to be supported by prolific apartment construction and suburban rural homes for rental or long-term leasing, the post-recessionary outlook seems to be getting brighter.

Ward celebrates 90th anniversary with new branding initiative

Bob Miodonski

December 9, 2014

Ward Manufacturing has come a long way from the company Joseph P. Ward founded in 1924 in Blossburg, Pa., with 30 employees who produced a small line of cast-iron steam and drainage fittings, plugs and bushings.

Plumbing Council of Chicagoland, Boy Scouts of America to honor UA General President William P. Hite

Reconnecting the construction trades with future apprentices.

December 5, 2014

The Boy Scouts of America Chicago Council is partnering with the Plumbing Council of Chicagoland to honor United Association of Plumbers & Pipefitters General President William P. Hite as the recipient of the AFL-CIO George Meany Award during the inaugural “Celebration of Labor and Scouting Unity” dinner Jan. 20, 2015, at the Sheraton Hotel & Towers in Chicago.

9 tips for successful solar combisystem installations

Vaughan Woodruff

November 26, 2014

Nine tips for successful installations.

Get ready for new water heater regs

Kelly Faloon

November 26, 2014

Be proactive. Get educated and trained.

TOOL TIPS

Pressure-testing PEX plumbing, ergonomic pipe wrenches, repairing nut driver magnet

Tool Tips: November 2014

November 26, 2014

When pressure-testing a Manabloc and PEX system with air, after rough-in, I shut off all valves on the Manabloc, leaving pressure in each individual line.