Articles Tagged with ''business administration''

As a leader, we have so many balls in the air; we might as well be professional clowns juggling chainsaws. 

The list, which can be found in the winter issue of Inc. (on newsstands Dec. 29), recognizes small- and medium-size privately held American businesses that have had a superlative impact on their communities, their industries, the environment or society. 

I’ll admit it. I was skeptical that distance learning could be a worthwhile experience for service contractors. 

Do you feel that the company you work for or manage is often trailing staffing needs? 

I’ve been around a little while, my friends, and I’ve had to adapt to change throughout my career. 

The conversation typically goes like this: The owner tells me, “Al, I don’t know if I can get buy-in here for the operating manuals.”

“Because knowledge rapidly deteriorates unless it is used constantly, maintaining within an organization an activity that is used only intermittently guarantees incompetence,” said Peter Drucker.

Based on my years of operating, coaching and training in the in-home service industry, if I had to name the top five struggles contractors face, one of them would be failure to grow at the desired speed. 

With every new consulting client, I begin our work by asking the following: “How are you judging your staff’s performance?”