Articles Tagged with ''business administration''

One of the most common things I see when I begin my work with a new contracting client is the resistance to train employees. 

Over the past 10 years, I’ve had the privilege of training several thousand tradespeople a year in the areas of communication, technical expansion and buying habits of consumers today. 

The coronavirus has captured most of the discussion in the trade press since the lockdowns began. It should have — it’s been the overriding event. 

I’ve been studying human performance (specifically peak performance) for years in individuals and organizations. 

What is finally going to fix things at your company? 

In last month’s column, I wrote about how military strategy can help businesses learn to navigate the current chaotic times. 

Allow your internal team to help you evaluate your phone scripts to better reflect the words and attitudes that meet your shared goal.

Well, it finally happened. Michigan weather heated up, and my AC sputtered and died a sad death. 

There are a lot of reasons for pessimism in 2020. The country is divided. 

Even though we all understand change is a constant part of life and business, there has been a surplus of it (paired with uncertainty) lately.