Plumbers, like most technical people, value their technical skills above all else. Consumers, who have little ability to discern good plumbing from poor or average work, tend to judge plumbers based on their soft skills. Ignoring the soft skills is like ignoring half of a repair. Here is a 10-point soft skills checklist for your team.
When Lenny Siers retired from active military duty in 1995, he decided to open his own residential home services company in Niceville, Florida. Siers’ background was heavy in air conditioning and heating and he saw an opportunity; however he had no experience as a businessman.
Last fall, a generous plumbing contractor in Las Vegas allowed me to park a trailer-load of four-wheelers in his backyard. It was an incredible backyard. I’ll be happy to tell you his name, but I’m about to tell you about his son.
Pipelining, as it is known today, is the process of reconditioning the inside of a pipeline with an internal coating or casting to extend the remaining useful life of the piping asset. Pipe coating has been utilized in pressurized pipelines for more than 60 years.
The plumbing and mechanical industry is changing quickly, and the biggest catalyst of that change is technology. New products are coming to market, the Internet of Things is influencing product design, and connectivity is becoming less of a novelty and more of a commodity.
One of the “delights” of designing hydronic systems is looking for synergistic opportunities, where one device provides multiple functions or benefits that would otherwise require two or more separate devices.
The inaugural event is scheduled for April 30-May 2, in Rosemont, Illinois, and will showcase the latest design and building processes, products and emerging technologies.
Peter is a true asset to our company. He is a very conscientious worker who comes to work every day with a positive attitude. Peter goes out of his way to help each of his customers, every day; he is professional, courteous and sympathetic to our customers and their needs.
Six years ago this month, I attended my first AHR Expo. It was in Dallas that year, and I was there covering it for one of PM’s sister publications, The NEWS.