Among commercial businesses and homeowners alike, the result is growing awareness of the risks posed by Legionella and increased demand for practical, expert guidance on preventing problems before they arise.

According to water safety specialist Hydrosense, this presents a significant opportunity for plumbers and installers who already work directly with the water systems and infrastructure that can influence Legionella risk to expand their services and take a more proactive approach to water safety.

Greg Rankin, CEO of Hydrosense, comments: “The role of the plumber and installer has evolved significantly in recent years. Customers increasingly expect more than just an installation or repair - they want advice, peace of mind, and expertise.

“Water safety is a natural extension of this. Every time a plumber designs, installs, services, or repairs a water system, decisions are being made that can affect its ongoing performance and, potentially, the conditions in which Legionella can thrive. Simple considerations such as water flow, temperature, recirculation, and avoiding unnecessary dead legs can all contribute to a more proactive approach to water safety.”

With this in mind, Hydrosense is highlighting the opportunity for plumbing and installation professionals to go beyond providing advice and incorporate water safety checks into their existing service packages - not just for commercial customers, but also for a growing number of homeowners who are becoming more conscious of water safety.

Rankin adds: “For appropriately qualified plumbers and installers, there is a clear opportunity to incorporate proactive water safety checks and, where appropriate, rapid Legionella testing into existing installation and maintenance services.

“Testing a water system before work begins gives installers a clear picture of its condition from the start. Testing again after the job is complete helps demonstrate to customers that the system has been left in a condition that minimizes Legionella risk. For customers, that means greater visibility into what’s happening in their water systems. For installers, it creates an additional service to offer and a new source of recurring revenue.

“As awareness of Legionella grows, customers will have more questions about their water systems. Installers who can assess a system before and after their work, provide practical, informed advice, and bring in specialist support when needed will be better positioned to strengthen customer relationships while adding a valuable new service to their business.”