The Unified Group’s 2025 Human Resources Forum: advancing excellence in workforce strategy
HVAC leaders gather to share HR strategies, tackle challenges, and build stronger teams.

Image courtesy of The Unified Group.
The Unified Group’s Human Resources Forum returned to Fort Worth, bringing together HVAC industry leaders and professionals to explore emerging trends, best practices and solutions shaping the future of human resources.
“Some experiences leave you speechless in the best way possible. I’m grateful for moments that remind me of the power of connection, shared journeys and the lessons that shape us,” said Mendi Arnold of Cullum Mechanical. “I’m humbled, re-energized and deeply thankful for this experience.”
The forum began with a panel discussion on hiring processes and onboarding, covering standard procedures and interview practices for new employees. Pam Miske of EES Facility Services and Kristen Swanson and Melinda Friedlander of VHV Company then shared their insights and experience with coaching and leadership training for their employees. To wrap up the first half of the day, a panel on internal HR versus external third parties explored the pros, cons and best practices for each approach.
“I get so much from the open discussions and appreciate that there are no boundaries with this group,” said Rita Swegheimer of Standard Plumbing & Heating.
Pham Harrison employment law attorney Spencer Mainka joined the group in the afternoon, leading an informal discussion on debunking common employment law myths and addressing recent federal-level changes that may impact businesses.
“Hearing from Human Resource professionals in the same industry who struggle with the same challenges makes you feel less alone,” said Madison Wright of Blauch Brothers. “It’s also valuable to learn about ways to improve and implement new ideas you’ve seen in action.”
After an energizing opening day, attendees returned for the final sessions, eager to sustain the momentum. Guest speaker Becca Auen, a licensed professional counselor and certified clinical anxiety treatment professional, explored the topics of managing stress in the workplace, navigating challenging yet productive conversations, preventing burnout, addressing the “man-up” stigma surrounding mental health and fostering enthusiasm for a culture of growth.
Following Auen’s presentation, attendees broke into groups. Key takeaways included the idea that stress is not inherently negative; rather, the body is designed to respond to stress and anxiety in ways that help us stay safe and work through challenges. When approached with healthy strategies, stress and certain stressors can serve as valuable tools for growth, strengthening both individuals and teams.
The forum concluded with more attendee presentations. Sonja Antrillo of Legacy Mechanical and Rita Swegheimer of Standard Plumbing & Heating spoke about their termination processes. Madison Wright of Blauch Brothers showed the group the benefits of AcuMax, which is an assessment tool they use during the hiring process. AcuMax helps confirm they are putting the right person in the right role where they will thrive.
“The breakouts always bring value. Top-level leaders discussing how to lead our teams to success, happiness and fulfillment lifts the spirit in us all,” said Frank Quintanar of J&J Air Conditioning.
Capping off an engaging few days in Fort Worth, the 2025 Human Resources Forum ended with an evening of great food and connection at Mi Cocina. From start to finish, the event offered a dynamic mix of collaboration, learning and community, leaving participants inspired for what’s next.
Upcoming forums include Construction, Safety and Design/Build. If you are interested in learning more about attending a meeting or becoming a member of The Unified Group, visit their website.
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