For the fourth year in a row, Delta Faucet Company has earned the J.D. Power Customer Service Certification. This recognition reflects Delta Faucet Company’s ongoing commitment to building a customer-first culture rooted in responsiveness, reliability and service excellence.

"At Delta Faucet Company, we strive to deliver exceptional experiences for every customer,” said Jill Ehnes, president at Delta Faucet Company. “Our team takes pride in listening closely, solving problems quickly, and making every interaction feel personal. This recognition from J.D. Power reflects the genuine care and dedication our people bring to everything they do.”

J.D. Power recognizes its Customer Service Certification following a comprehensive evaluation process that includes on-site assessments, staff interviews and an evaluation of best practices across more than 20 categories known to drive operational excellence and customer satisfaction.

"At Delta Faucet Company, customer service isn’t just a function, it’s a mindset that guides how we show up each day,” said Julie Brown, Senior Director of Customer Solutions. “Every interaction with a customer is an opportunity to build trust and strengthen a relationship. We’ve invested in the right tools, resources, and training to empower our team to deliver exceptional service. Being recognized by J.D. Power again in 2025 shows the pride we take in putting our customers first, every time.”