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Home » Keywords: » customer service

Items Tagged with 'customer service'

ARTICLES

Nexstar-Call-Handler-Award.gif

Joan Robinson of My Plumber Plus honored with Call Handler Award for Customer Service Excellence

November 11, 2022
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The Call Handler Award program recognizes outstanding call handlers in the CallSource Nexstar Cubeside Coaching program.  


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Power-Selling-Pros_Zac-Garside.gif

Power Selling Pros names Zac Garside CEO

August 1, 2022
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As CEO of Power Selling Pros, Garside is looking to evolve services by making the voices of its clients and partners the driving force behind the company.


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How to lose customers

Dave Yates: How to lose customers

Ensure your team is staying up-to-date with the latest technologies.
Dave Yates
July 8, 2022
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Customers can be a fickle lot. You do your best for them, but they move on in spite of your fair pricing and Johnny-on-the-spot response times.


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inflationary economy

Matt Michel: 11 ways to deal with price complaints in an inflationary economy

Best practice tips for dealing with customer objections.
Matt michel
Matt Michel
June 6, 2022
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Take care of the simple things

Matt Michel: 16 simple steps to superior service

Take care of the simple things and the rest will follow.
Matt michel
Matt Michel
April 6, 2022
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Legendary football coach Vince Lombardi used to start off his training camps by holding up a football and stating, “Gentlemen, this is a football.” 


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Business is all about finding a balance.

Kenny Chapman: Is efficiency and customer service killing profits?

Business is all about finding a balance.
Chapman
Kenny Chapman
April 4, 2022
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We’ve all been taught that the most important things we can do in business are taking the best possible care of our customers and running the business operations as efficiently as possible, right? 


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Power-Selling-Pros1.gif

Power Selling Pros launches YouTube, Facebook show to help contractors improve customer service

March 16, 2022
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During the show, Power Selling Pros Head of Marketing Zac Garside listens to customer service calls and discusses how the CSR could have improved the experience.


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8 wants service plumbers
SERVICE PLUMBING PROS

Matt Michel: The 8 wants of service plumbers

Addressing consumer wants leads to repeat customers.
Matt michel
Matt Michel
February 4, 2022
No Comments

We often get consumer needs and wants confused. When water’s flowing where it should not, when the shower is cold, when the toilet does not flush, the need is obvious. Solving needs brings relief, but it does not bring loyalty. Addressing consumer wants is what leads a consumer to proclaim, “So and so is my plumber.”


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TS_1

T&S announces promotions

June 21, 2021
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T&S Brass and Bronze Works promoted Susan Albright, Nancy White and Maria Facchin in order to support ongoing growth and cement T&S’ leadership role around the globe.


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Tool Tips

Tool Tips: Damage prevention

October 19, 2020
No Comments

We are a full service plumbing company. There are times when we have to gain access to the roof of million dollar homes. 


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More Articles Tagged with 'customer service'
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