Join QSC at PHCC CONNECT for three days of learning, discovering new solutions for your business and networking with other p-h-c service and repair contractors. CONNECT 2018 is slated for Oct. 10-12 at the Albuquerque Convention Center and Hyatt Regency Albuquerque.
Set against the majestic backdrops of New Mexico, the Sandia mountains and the International Balloon Fiesta, this will be the trip of a lifetime and a learning experience that will transform your business. Highlights include:
Enhance your business strategy. Kick off CONNECT at Pillars of Success, a personalized full-day program that will guide you through the components of a powerful and winning business strategy. To start the day, author and entrepreneur Mike Michalowicz reveals what he calls "the pumpkin plan," a simple strategy for growing a remarkable business, inspired by those he believes hold the secret to explosive growth: pumpkin farmers!
Address your top concerns and hot-button issues. During several Solution Labs and Roundtables, your fellow service contractors and QSC's Business Coaches will lead "how-to" sessions with real-world answers. No theory, no fluff!
Network with like-minded contractors. QSC's all-new Service Contractor Central will serve as your home-away-from-home to learn, network and relax with fellow contractors.
Make the most of your time in the exhibit hall. Bringing together the top suppliers with solutions tailored specifically for you, the Service Contractor Solutions Pavilion will be your top destination at the CONNECT Product & Technology Showcase.
QSC @ CONNECT Schedule
Tuesday, Oct. 9
8:00 AM – 3:00 PM Commercial Service Peer Group (By Invitation, email firstname.lastname@example.org for information.)
Wednesday, Oct. 10
7:30 AM – 8:00 AM Continental Breakfast
8:00 AM – 5:00 PM QSC Pillars of Success: Business Strategy Workshop
8:00 AM – 9:15 AM The Pumpkin Plan: A Simple Strategy for Growing a Remarkable Business
Under the pressure to stay alive — let alone grow — it’s easy for entrepreneurs to get caught up in a never-ending cycle of “sell it — do it, sell it — do it” that leaves them exhausted, frustrated, and unable to get ahead no matter how hard they try. Experiencing this exact situation, author and entrepreneur Mike Michalowicz discovered a business strategy from farmers. Not the everyday guys, but those county fair geeks who grow one ton pumpkins. They hold the secret to explosive growth, and Mike will show you how it applies directly to your business. It’s your turn to grow an award winning, explosive company!
9:15 AM - 9:30 AM Break
9:30 AM – 12:15 PM Workshop
2:15 PM – 1:30 PM Lunch
1:30 PM – 2:30 PM Workshop
2:30 PM – 2:45 PM Break
2:45 PM – 3:45 PM Workshop
3:45 PM – 5:00 PM Workshop
5:30 PM – 7:30 PM Service Contractor Solutions Pavilion & Reception Powered by QSC | CONNECT 2018 Opening Reception Sponsored by Bradford White and InSinkErator
Thursday, Oct. 11
8:00 AM – 5:00 PM Service Contractor Central by QSC
8:00 AM - 8:45 PM CONNECT Opening Breakfast sponsored by Bradford White
8:45 AM - 10:00 PM CONNECT Keynote: Eric Chester sponsored by Viega
10:00 AM – 2:00 PM Service Contractor Solutions Pavilion Powered by QSC
2:15 PM – 3:15 PM QSC Solution Lab — MONSTER Trucks
Your service vehicles and technicians play a critical role in marketing your business and reaching your desired customer. This fast-paced session will cover the do’s and don’ts of vehicle marketing and will arm you with ideas to turn your vehicles into monster trucks that crush the competition.
3:30 PM – 4:30 PM QSC Solution Lab — SOLVED! The Mystery of Your Customer Avatar
Solving the mystery of your customer avatar gives you a fictional profile of your ideal customer. Pick up your magnifying glass and sleuth out the motivations, desires and fears that drive your customer’s decisions.
5:00 PM – 6:00 PM Service Contractor Happy Hour by QSC
Friday, Oct, 12
7:30 AM - 8:45 AM CONNECT Workforce Panel Breakfast
8:00 AM – 3:00 PM Service Contractor Central Open
9:00 AM – 10:15 AM QSC Solution Lab — Lucky 7 Keys to Finding Hidden Business Profits
The number 7 is said to represent perfection or completeness. This will be your lucky day if you roll the dice and join us to find the 7 keys to unlocking your hidden business profits. Imagine hitting the jackpot with no risk strategies for putting more green in your pocket. What could be more perfect or complete than that?
10:30 AM – 11:30 AM CONNECT Keynote
11:45 AM – 1:15 PM CONNECT Awards Luncheon sponsored by InSinkErator
1:30 PM – 2:30 PM QSC Solution Lab — All Aboard!
Smart companies understand that a new employee’s long-term engagement and success depends on how effectively that employee is welcomed to the team, immersed in the company’s culture and trained. Don’t miss the boat! Attend this session and learn the elements and mindset of effective onboarding.
4:00 PM – 9:30 PM CONNECT Closing Event at Balloon Fiesta sponsored by Federated Insurance