Articles by Katie Rotella

The installation of electronic or sensor-operated plumbing fixtures is on the rise, but the list of motivators behind their selection over manual units differs depending on whom you talk to.

Marketing is not just selling; it is managing the message.

Hot water dispensers are coming out of the office break room and into high-end kitchens everywhere.

More than 250 service and repair contractors "laissez le bon temp roule" (let the good times roll) in New Orleans during the Quality Service Contractors' Power Meeting XVIII in February, making it the largest crowd ever for the enhanced service group.

The Hydronics Institute (HI) Division of the Gas Appliance Manufacturers Association (GAMA) announced at the show that this is the year the I=B=R training seminars will return to the industry.

Its market share is increasing. So why aren't more contractors using PEX for potable water systems?

Kinetics-Southwest Region has waged a "War on Waste" by adapting a manufacturing philosophy first developed in Japan.

For the members of the Construction Contractors' Alliance of the PHCC, it was "A Total Industry Experience." The September 18-20 conference included hot-button topics like mold and the economy, and also featured a well-rounded panel of speakers from all aspects of the industry.

Selling retail won't handicap franchise, says company.

Roto-Rooter has decided to throw its lot in with the likes of Drano and Liquid PlumrR with the recent decision to sell its drain cleaning products nationally at retail locations.