Articles by Katie Rotella

When customers call, they 'leap.'

So you want to upfit your service vehicles? Read this first.

Proper training and accountability have made Precision Plumbing Services a success.

On June 6, PM attended Viessmann Mfg.’s “Say Hello To Solar” one-day seminar at the company’s Warwick, R.I., training offices, and learned that even though America’s solar market is a "slice-of-a-slice-of-the-pie" compared to the rest of the world, there is huge potential for growth.

Branding Tool

Go For The Gold

The old saying, “There’s too many cooks in the kitchen,” no longer rings true for American kitchens, as they have evolved into the most popular room in the home.

What’s new in the steam radiator market?

Controlling your service truck costs.

The Quality Service Contractors held its Power Meeting XXVI in Scottsdale, Ariz., in February, where attendees were presented with practical, take-home information and insight - from solid business basics to managing cash flow and learning about business survival.