Dave Yates: Contractor’s Corner

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Since home warranty companies deal with numerous customers and service contracts, they can provide a steady stream of work, which helps maintain cash flow, even in slow seasons or during economic downturns.

Every time we try flushing our toilet, it just swirls around the bowl and ever so slowly goes down. Does it do this on every other flush? No. Well, that ruled out an after-fill tube having slipped off of the overflow tube and, sure enough, once on site with tank lid removed, the ballcock’s after-fill tube was securely inside the overflow tube. 

Eye candy would best describe many of the products on display at the great AHR Exposition recently held in Orlando Florida’s Convention Center.

As the morning passed, crowds thinned and by midmorning, you have unfettered access to folks working booths who are happy to see you and eager to show off their wares. This is by far the best time to establish inside contacts and create bonds with manufacturers.

Facing price complaints from customers? Remember to keep your cool! Start by empathizing with their frustrations about rising costs everywhere. Explain the challenges small businesses face, highlighting how online retailers can undercut prices due to lower overhead. Always keep the conversation constructive and focused on solutions. 

Discussions about wet venting in plumbing often spark heated debates, but if you're competing against a plumber who effectively utilizes it, you may lose bids by venting every fixture. Wet venting allows for a more efficient use of materials and labor, making bids more competitive.

In January 1979, a plumber dealt with severe winter emergencies, including a radiator explosion and frozen pipes. Reflecting on past experiences like a romantic evening turned dangerous by extreme cold, he faced unpredictable challenges in his trade.

In my old farmhouse, a discarded dishwasher became a reliable kitchen staple for nearly two decades. Now, as I help reconstruct Horn Farm after a fire, I’m intrigued by the evolution of dishwashers—from simple gravity-fed designs to today's advanced models—while focusing on energy efficiency. Join me as I explore this journey of innovation!

Education enhanced my earning potential. I became a more skilled technician, gained knowledge about new and emerging technologies, and became a much more valuable asset to my employers. Throughout my journey, I met numerous mentors in various aspects of the PHVAC trades and established insider contacts that proved to be invaluable.

If you treat a customer well, they will recommend your services to three others. However, if you treat a customer poorly and make them feel cheated, they will spend a lot of time spreading negative feedback, especially on social media.