Kenny Chapman: The Blue Collar Coach

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It's easy to fall prey to mediocrity. But, when you’re willing to put in the hard work and do what many people will not do, you'll find that the payoff is well worth it.

At the end of the day, if you want your business to be truly successful, you need to look after your people — that means giving them the tools to succeed, the resources they need to perform and a clear vision of where they’re going.

From being able to get things done to staying on track, distractions can sabotage productivity in ways that we don’t even realize.

Business lessons are everywhere. I’ve long been a student of the game of life, and one of my biggest curriculums of education is business. Due to the rapid changing landscape and structures of the plumbing and mechanical industries, we all have a lot to learn. The lessons exist regardless of the size, location or current structure of your business. 

The Lovely Christy and I have had the great fortune of walking many piers in our time together. One of our favorites is in Huntington Beach, California. The energy of a pier is great, with many different types of people, all doing what they came for.

We’ve all been taught that the most important things we can do in business are taking the best possible care of our customers and running the business operations as efficiently as possible, right? 

You’ve certainly heard all the cliché statements around taking a “30,000-foot view” of the business or your department. How taking this view can help you see things you weren’t able to see “from the ground” when it comes to process, procedure and daily activities.

As a driven leader in a blue-collar industry, I’m sure you’re no stranger to making mistakes. If you’re at all like me, you’ve made some big mistakes throughout your career. These are not just to be expected, but I’m here to help you remember that they are absolutely necessary for your continued growth and evolution as a driven leader.

Whether you’ve been in business for a week, a year or a decade, you have undoubtedly experienced more than just a few setbacks. We’ve all had major setbacks in our lives and businesses, and we generally respond to setbacks with our world-conditioned responses involving pain. We have pain, we have trauma, and we have turmoil, challenges, etc.

As you are well aware, our incredible industry has been experiencing massive growth for the last couple of years. We have been seeing contractors post record months for both sales and profitability at unprecedented levels. It seems there has finally even been a shift from how this industry is viewed from the outside.