How much revenue disappears when no one answers the phone? Missed calls, especially before opening, after hours and on weekends, can mean more than a lost order. See how contractors and distributors can measure the gap, improve answer rates and turn more calls into long-term customer relationships.
In her first editor's note, Hannah Belloli-Oster shares how a carpenter father, a journalism degree, and a few career leaps led her to Plumbing & Mechanical, and why she's excited to learn alongside the industry she now serves.
In this episode of And So It Flows, Jennifer Harrison and Kaytee Gray from SupplyHouse.com discuss how digital merchandising and fulfillment are evolving to empower contractors with expert product information, simplifying decision-making in the field.
With this new distribution center, SupplyHouse.com will improve delivery times by one to two days in Arkansas, Kansas, Louisiana, Minnesota, Nebraska, New Mexico, Oklahoma, South Dakota, Texas and Wyoming.