CrossFleet’s workCITE app allows contractors to electronically manage their service business from first call to final invoice: scheduling jobs, tracking work orders and managing invoices. Using the app, dispatchers can set up new jobs, communicate with technicians and update job status in real-time. After the job is completed, technicians can communicate to their dispatchers to confirm. The app also allows the field technician to easily access customer information, confirm appointments, schedule follow-ups and track before-and-after photos. CrossFleet.