Dwyer-Owens goes undercover at Mr. Rooter
Dina Dwyer-Owens, chairwoman and CEO of The Dwyer Group (parent company of Mr. Rooter), recently appeared on CBS’s reality show “Undercover Boss.” Dwyer-Owens donned company uniforms of Mr. Rooter, Mr. Electric, The Grounds Guys and Mr. Appliance to see life as a potential trainee in the four male-dominated industries.
As a plumbing trainee, the hardest job was replacing a water heater, she told Plumbing & Mechanical; she was pleased she was able to unload the new water heater from the service van herself.
“This journey gave me a whole new perspective on plumbers and the plumbing industry. Plumbers are awesome!” she said. “And I believe there’s a great opportunity for women in the industry - from running a large plumbing franchise like Mr. Rooter to representing us on the front lines and ‘fixing the customer’ by providing a world-class experience.”
Read the entire interview in the Web Exclusives section here.