“Our Pros asked for deeper automation, smarter marketing, tighter operational control and easier communication in the field,” said Roland Ligtenberg, Housecall Pro co-founder and senior vice president of innovation. “With this release, we’ve doubled down on the tools that remove friction from the job and deliver real results. We designed these features so Pros can close out this year strong and walk into next year ready to scale.”

The latest round of AI Team updates are designed to save time, lighten workloads and streamline operations:

• CSR AI: With the new “Tell me more” feature, Pros can quickly access a customer’s job history, outstanding balances, suggested next steps and more.
• Marketing AI: The “Write it for me” tool helps Pros generate fast, professional messaging for invoices, estimates and line items.
• Analyst AI: Pros can ask detailed business questions and receive instant, custom insights, including filtered customer lists, invoice summaries and operational overviews.

Additional standout features to fuel business growth and efficiency:

• Bluon integration: HVAC professionals can now scan a nameplate or search a unit's model # to find model specs, OEM part numbers, part replacement options, and more from Bluon's database of 20 million+ models across 200+ brands.
• Postcards: Pros can run targeted direct-mail campaigns by ZIP code and other demographics, providing a way to reach ideal customers ahead of the busy season.
• Global chat: A central inbox allows Pros to manage messages from customers, employees and the AI Team, all from one central communications hub.

“This update isn’t just about bells and whistles,” said Ligtenberg. “It’s about real-world utility, including features our Pros told us they needed to hit their growth targets and keep operations humming while demand spikes.”

Pros can join a live product release webinar scheduled for Oct. 30 to see the new tools in action and ask questions.

Webinar registration is available here.