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Plumbing NewsTechnology for Contractors

Peterman Brothers partners with Interplay Learning to standardize and scale technical training across service branches

interplay-learning.jpg
May 9, 2024

Interplay Learning, a provider of immersive skilled trades training, and Peterman Brothers Heating, Cooling, Plumbing & Eelctrical, an employee and customer-centric provider of essential home services, announced a strategic partnership to deliver a systematic, scalable career development platform to ten Peterman service branches.

Peterman Brothers, based in Indianapolis, offers a range of residential services through its growing network of branches, including HVAC, electrical, plumbing, and drain clearing. The partnership with Interplay will help accelerate Peterman’s ability to acquire, integrate, and grow new branches by delivering centralized, leading training resources, including hands-on 3D and virtual reality simulations. With a mission-aligned focus on building meaningful trade careers, this partnership will empower their 250+ technicians of all levels with the tools to rapidly hone their technical skills and better serve their customers. 

The partnership between Interplay and Peterman comes at a pivotal time as Peterman continues to expand its operations and scale its technical training efforts. With branches dispersed across wide geographic areas, Peterman can overcome costs and capacity challenges by providing consistent and scalable online training experiences, regardless of location. This innovative solution ensures all employees can access top-tier training resources, facilitating ongoing skill development and standardization across the organization.

“We are excited to partner with Interplay Learning to provide our new and seasoned technicians with a powerful and robust career development platform that meaningfully develops their careers,” said Chad Peterman, president of Peterman Brothers. “This partnership will not only support us in streamlining and growing our operations across our branches but improve upward mobility for our workforce while better serving our valued customers.” 

“We’re strategically aligning Interplay’s platform to our paths of progression and career development initiatives. Our goal is to identify learning gaps and provide targeted interventions that support each technician’s unique journey,” said Andrew Hasty, director of learning and development. “Interplay's all-in-one platform allows us to track progress, identify areas for improvement, and provide scaffolded support to meet techs where they are to help them succeed.”

Interplay Learning's extensive training library and cutting-edge 3D simulation technology will give Peterman’s rising talent the knowledge, skills, and confidence they need to tackle any challenge they may encounter on the job. By leveraging virtual reality, technicians can practice and explore diverse, real-world job scenarios in a safe and controlled environment, supporting them in developing sound troubleshooting processes without putting themselves or their customers at risk.

“Interplay is excited to partner with Peterman Brothers, a mission-aligned company leading with technological innovation to transform how training is done in the home services industry,” said Doug Donovan, CEO and founder of Interplay Learning. “We are honored to work alongside them to boost acquisition success and provide their valued workforce with targeted skills and knowledge they need to thrive in their careers.”

KEYWORDS: skilled trades technician training technology training and education

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