search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Kristen R. Bayles: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • BIG BOOK DIRECTORY
    • REP LOCATOR
    • INDUSTRY CALENDAR
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Plumbing NewsBusiness Management

PHCC's CONNECT 2016 proves everything is 'bigger in Texas'

Event sets attendance records, increases HVAC focus

By Jen Anesi-Brombach, Jack Sweet
Keynote speaker John Spence talks about how contractors can differentiate themselves from their competition and win over customers. Photo credit: Jen Anesi/Plumbing & Mechanical

Keynote speaker John Spence talks about how contractors can differentiate themselves from their competition and win over customers. Photo credit: Jen Anesi/Plumbing & Mechanical

Chip Greene, owner of Greene & Associates and president of PHCC—National Association, speaks to CONNECT 2016 attendees in San Antonio. Photo credit: Jen Anesi/Plumbing & Mechanical

Chip Greene, owner of Greene & Associates and president of PHCC—National Association, speaks to CONNECT 2016 attendees in San Antonio. Photo credit: Jen Anesi/Plumbing & Mechanical

Plumbing and HVAC apprentices from across the country participate in PHCC’s Apprentice Contest during CONNECT 2016, held Oct. 19-21 in San Antonio. Photo credit: Jen Anesi/Plumbing & Mechanical

Plumbing and HVAC apprentices from across the country participate in PHCC’s Apprentice Contest during CONNECT 2016, held Oct. 19-21 in San Antonio. Photo credit: Jen Anesi/Plumbing & Mechanical

Stephen Cox

Stephen Cox, president of PHCC ― Texas, speaks at PHCC CONNECT 2016’s opening breakfast. Photo credit: Jen Anesi/Plumbing & Mechanical

Contractors, manufacturers, apprentices, and guests gather in San Antonio Oct. 19-21 for PHCC CONNECT 2016. Photo credit: Jen Anesi/Plumbing & Mechanical

Contractors, manufacturers, apprentices, and guests gather in San Antonio Oct. 19-21 for PHCC CONNECT 2016. Photo credit: Jen Anesi/Plumbing & Mechanical

Nick Giuffre, president and CEO of Bradford White Water Heaters, gives a sales update during the opening breakfast. Photo credit: Jen Anesi/Plumbing & Mechanical

Nick Giuffre, president and CEO of Bradford White Water Heaters, gives a sales update during the opening breakfast. Photo credit: Jen Anesi/Plumbing & Mechanical

Bruce Carnevale, executive vice president and COO of Bradford White, provides an industry update at PHCC CONNECT 2016. Photo credit: Jen Anesi/Plumbing & Mechanical

Bruce Carnevale, executive vice president and COO of Bradford White, provides an industry update at PHCC CONNECT 2016. Photo credit: Jen Anesi/Plumbing & Mechanical

Bradford White Director of Marketing Carl Pinto, left, presents a scholarship check to Craig Lewis, chair of the PHCC Educational Foundation.  Photo credit: Jen Anesi/Plumbing & Mechanical

Bradford White Director of Marketing Carl Pinto, left, presents a scholarship check to Craig Lewis, chair of the PHCC Educational Foundation.  Photo credit: Jen Anesi/Plumbing & Mechanical

Bradford White Director of Marketing Carl Pinto presents a scholarship check to Angie Westman, past president of the PHCC — National Auxiliary. Photo credit: Jen Anesi/Plumbing & Mechanical

Bradford White Director of Marketing Carl Pinto presents a scholarship check to Angie Westman, past president of the PHCC — National Auxiliary. Photo credit: Jen Anesi/Plumbing & Mechanical

John Williams, center, receives Contractor Magazine’s Plumbing Instructor of the Year award. Photo credit: Jen Anesi/Plumbing & Mechanical

John Williams, center, receives Contractor Magazine’s Plumbing Instructor of the Year award. Photo credit: Jen Anesi/Plumbing & Mechanical

The PHCC CONNECT 2016 opening reception included a mariachi band and dancers. Photo credit: Jen Anesi/Plumbing & Mechanical

The PHCC CONNECT 2016 opening reception included a mariachi band and dancers. Photo credit: Jen Anesi/Plumbing & Mechanical

Heath Williams, regional sales manager at Viega, speaks about upcoming changes to the company’s product line. Photo credit: Jen Anesi/Plumbing & Mechanical

Heath Williams, regional sales manager at Viega, speaks about upcoming changes to the company’s product line. Photo credit: Jen Anesi/Plumbing & Mechanical

From left: ADEY Innovation Business Development Director Tom Tonkins and ADEY Innovation Global Technical Director Neil Watson.

From left: ADEY Innovation Business Development Director Tom Tonkins and ADEY Innovation Global Technical Director Neil Watson speak with BNP Media Sales Manager Jean Eslick Savage during a reception at PHCC CONNECT 2016 in San Antonio. Photo credit: Jen Anesi/Plumbing & Mechanical

Keynote speaker John Spence talks about how contractors can differentiate themselves from their competition and win over customers. Photo credit: Jen Anesi/Plumbing & Mechanical
Chip Greene, owner of Greene & Associates and president of PHCC—National Association, speaks to CONNECT 2016 attendees in San Antonio. Photo credit: Jen Anesi/Plumbing & Mechanical
Plumbing and HVAC apprentices from across the country participate in PHCC’s Apprentice Contest during CONNECT 2016, held Oct. 19-21 in San Antonio. Photo credit: Jen Anesi/Plumbing & Mechanical
Stephen Cox
Contractors, manufacturers, apprentices, and guests gather in San Antonio Oct. 19-21 for PHCC CONNECT 2016. Photo credit: Jen Anesi/Plumbing & Mechanical
Nick Giuffre, president and CEO of Bradford White Water Heaters, gives a sales update during the opening breakfast. Photo credit: Jen Anesi/Plumbing & Mechanical
Bruce Carnevale, executive vice president and COO of Bradford White, provides an industry update at PHCC CONNECT 2016. Photo credit: Jen Anesi/Plumbing & Mechanical
Bradford White Director of Marketing Carl Pinto, left, presents a scholarship check to Craig Lewis, chair of the PHCC Educational Foundation.  Photo credit: Jen Anesi/Plumbing & Mechanical
Bradford White Director of Marketing Carl Pinto presents a scholarship check to Angie Westman, past president of the PHCC — National Auxiliary. Photo credit: Jen Anesi/Plumbing & Mechanical
John Williams, center, receives Contractor Magazine’s Plumbing Instructor of the Year award. Photo credit: Jen Anesi/Plumbing & Mechanical
The PHCC CONNECT 2016 opening reception included a mariachi band and dancers. Photo credit: Jen Anesi/Plumbing & Mechanical
Heath Williams, regional sales manager at Viega, speaks about upcoming changes to the company’s product line. Photo credit: Jen Anesi/Plumbing & Mechanical
From left: ADEY Innovation Business Development Director Tom Tonkins and ADEY Innovation Global Technical Director Neil Watson.
November 21, 2016

Cowboy hats were as plentiful as the “y’alls” down in San Antonio for CONNECT 2016, the October get-together thrown by the Plumbing Heating Cooling Contractors — National Association. The San Antonio Marriott Rivercenter played host to the Oct. 19-21 PHCC event, which set new attendance records.

During the opening reception sponsored by Bradford White Water Heaters and InSinkErator, guests were greeted by the blaring trumpets and festive hoots of a 12-piece mariachi band. Outside in the foyer, PHCC Vice President of Communications and Marketing Charlotte Perham was taking what passed for a short break from organizing the event by talking to the press. She said registration for this, the 134th annual event, was up some 25 percent.

“We’ve got [Quality Service Contractors] here, and the Texas PHCC really turned out,” Perham said, noting there was also a large contingent of high-profile representatives from PHCC chapters across California, too.  

“The [PHCC of Texas] has 100 people here — that’s one-eighth of the crowd,” said outgoing PHCC-NA president Charles “Chip” Greene, who also served as host for the event’s opening breakfast sponsored by Bradford White and the keynote session presented by Viega. “There was a contest among regional directors, and Texas won.”

On tap for the event were a host of educational seminars and chances for attendees to mingle, along with a mini trade show with all the pomp and circumstance thereunto pertaining. In addition, Quality Service Contractors hosted its own Business Excellence Day, a day-long series of seminars with a focus on leadership and coaching.

Meanwhile, as attendees mingled and attended programs and the expo, the HVAC and plumbing apprentice contests carried on alongside the event, literally occupying part of the expo show floor as young apprentices from across the country went head-to-head demonstrating their skills.

Merry Beth Hall, PHCC’s assistant vice president of workforce development, said the event is an excellent opportunity to bring together industry partners to attract and cultivate new talent.

“It’s really nice to get to work with the young folks who are newer to the industry,” she said. “It’s also nice to get these industry partners out here. It’s great to see what’s coming in this industry, and it’s a neat way to get everybody in this industry to work together toward a common goal.”

“I love showing my skill set, and I like seeing basically how you measure up against the best of the best,” Cory Harper, an HVAC apprentice contestant from UA Local 142 in San Antonio, said. “I love working with my hands, and I love doing diagnostics. If I can’t figure it out, it will frustrate me. This is fun. I just want to be the best I can be.”

Breaking the mold for this edition of PHCC CONNECT were several HVAC-specific educational events, including the HVAC apprentice contest that accompanied the traditional PHCC plumbing apprenticeship contest. Incoming PHCC-National Association president Patrick Wallner, president of Wallner Plumbing, Heating & Air in Redding, California, earlier stressed the association’s efforts would continue to focus on the HVAC trades as a part of his “Collaborating for Success” theme for the coming year he’ll spend at the PHCC helm after being sworn in during the event’s Oct. 21 closing session.

“Membership, public awareness, and workforce development are also a part of our strategic plan,” Wallner said. “Our biggest goal is increasing our membership. We have set the bar pretty high, which is to double our membership by 2020.”

During the opening session, Bradford White President and CEO Nick Giuffre noted he had observed a slowdown in water heater sales with 8.8 million units moving industrywide in 2015, compared with the 8.95 million pieces sold a year earlier. “The consumer cannot be smarter than your employees,” he said, encouraging contractors to become as educated as possible. Also during the opening session, Bradford White marketing director Carl Pinto presented $15,000 in scholarship cash to the PHCC in the form of two $7,500 checks, one payable to the PHCC National Auxiliary Scholarship Program and one for the PHCC Educational Foundation Scholarship Program.

Plumbing & Mechanical Chief Editor Jen Anesi, who is the former legislation editor for PM’s sister publication, The NEWS, presented the publication’s Best Instructor award to Gary Ranallo of Remington College in Cleveland and its Best Trainer award to Jeff Adams of Logan AC & Heating Services in Dayton, Ohio.

The keynote address, “Your Future is Wide Open” from author and trainer John Spence, featured several innovative ways businesses can differentiate themselves from their competition, including his “Five Keys to Referability,” which include: show up, do what you said, finish what you start, and say “please” and “thank you.”

CONNECT 2017 will be held Oct. 4-6, 2017, at the Hilton Milwaukee City Center Hotel. Visit www.phccweb.org for more information.

CONNECT 2016 Apprentice Contest winners

The Plumbing Apprentice Contest winners are:

•1st Place — Daniel Huppert, Unlimited Plumbing & Piping, Sterling, Virginia

•2nd Place — Isaac Bliek, Midwestern Mechanical, Sioux Falls, South Dakota

•3rd Place — Jorge Martinez, Mauerhan Plumbing, Glendale, California

The HVAC Apprentice Contest winners are:

•1st Place — Jonathan Barrick, Shapiro & Duncan, Inc., Rockville, Maryland

•2nd Place — Jasen O’Brien, Kuenster Heating & Air, Kalona, Iowa

•3rd Place — Aaron Barcus, UA Local 597, Chicago

To view photos from the PHCC CONNECT 2016 Apprentice Contest, visit bit.ly/ApprenticeContestPHCC.

CONNECT 2016 in pictures

Are you in any of our photos from CONNECT 2016? Check out the event photo gallery at bit.ly/CONNECTgallery.

KEYWORDS: contracting business PHCC PHCC CONNECT plumbing Plumbing-Heating-Cooling Contractors National Association

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Jen anesi brombach aug2018 200x200

Jen Anesi-Brombach was a Chief Editor of Plumbing & Mechanical.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2025 Next Gen ALL-STARS hero 1440

    2025 Next Gen All Stars: Top 20 Under 40 Plumbing Professionals

    This year’s group of NextGen All-Stars is full of young...
    Plumbing & Mechanical Contractor
    By: Kristen R. Bayles
  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Plumbing News
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Natalie Forster and Nicole Krawcke
Manage My Account
  • Newsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Plumbing & Mechanical audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Plumbing & Mechanical or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • HyperPure® PE-RT tubing
    Sponsored byLegend

    More Than One Right Answer: Rethinking PE-RT in Modern Plumbing Systems

Popular Stories

An infographic with "Water Heater Shipment Data" over a chart.

AHRI Data Shows Water Heater Shipments Remain Soft in 2026

Two firefighters in front of a firetruck.

From Firehouse to Jobsite: A Contractor's Approach to Water Heater Replacement

Electric toggle switch.

Seizing Control

Download the FREE 2025 Water Conservation, Quality & Safety eBook

Events

August 4, 2026

Is Contractor Training a Cost Center or Your Most Overlooked Growth Engine?

In this webinar, you’ll learn how to reframe training as a measurable revenue driver by connecting contractor performance improvements to real business outcomes—like increased equipment sales, stronger margins, and greater share-of-wallet.

View All Submit An Event

Poll

Getting your new hire jobsite-ready

How long does it typically take to get a new hire jobsite-ready?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products
eBook | 2025 Radiant & Hydronics All Stars

Related Articles

  • The Plan B Texas expansion is led by the appointment of Elijah Graham and Hailey Devillier as Co-Heads

    Plan B Climatech expands MEP talent consulting operations in Texas with Dallas office opening and senior appointments

    See More
  • Everything Is Electronic
    Carol Fey

    See More
  • Dwyer Group Ranked On 'Best Companies to Work for in Texas' List

    See More

Related Products

See More Products
  • Lessons Learned in a Boiler Room: A common sense approach to servicing and installing commercial boilers

  • what hydronics taught holohan.jpg

    What Hydronics Taught Holohan: A Memoir of Life in the Heating Industry

See More Products
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing