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Home » Keywords: » relationships

Items Tagged with 'relationships'

ARTICLES

Colorful wooden figures placed on top of square wooden cube columns stacked from one to six.
Service Plumbing Pros | Matt Michel

Best practices for moving up the hierarchy and improving relationships

The customer hierarchy
Matt Michel
Matt Michel
December 9, 2024

Consumers choose plumbing companies based on a hierarchy of relationships, from unfamiliarity to direct personal experience, with community involvement and networking enhancing credibility and visibility at higher levels.


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PM 0823 CLMN Dave Yates
Contractor's Corner | Dave Yates

Educating homeowners establishes trust

Comfort resolution
Dave Yates
Dave Yates
August 4, 2023

Educating the homeowner(s) establishes trust, and trust trumps price so their sticker shock can be tolerated.


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01 PM 0823 CLMN Kenny Chapman
The Blue Collar Coach | Kenny Chapman

Authenticity creates abundance in business

Understanding what it means to lead with authenticity.
Kenny Chapman
Kenny Chapman
August 3, 2023

The challenge for most of us can be identifying how we foster an abundance mindset—a key ingredient to achieving success—in our daily lives and workplace cultures.


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Strong relationships between colleagues and with clients

Kenny Chapman: Relationships matter more than results

Strong relationships between colleagues and with clients will give you a better chance of achieving your goals and desires.
Kenny Chapman
Kenny Chapman
June 5, 2023

As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.


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    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
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    • DECARBONIZATION | ELECTRIFICATION
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    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
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