Articles by Jim Hamilton

A strategic plan allows you to be proactive in controlling your business, instead of reactive.

You pull up to your business at 7:00 a.m. and see that your service trucks have already left. 

Said differently, a business must create and maintain a culture of continuous improvement.

Focus on the process for achieving sustainable results — not just the results themselves.

Reviewing and improving your sales process should be repeated throughout the year.

Find out how much money you need to retire.

The question is, what will you get out of it?

Consistency can help even the least skilled techs excel.

Do you know how productive your company truly is?

When it comes to gaining customers for life, Know + Like = Trust.