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Home » Authors » Kenny Chapman
Kenny Chapman

Kenny Chapman

Kenny Chapman, "The Blue Collar Coach," is an award-winning industry coach and trainer, as well as founder of The Blue Collar Success Group, a business-development organization for in-home service contractors. He is the author of In-Home Sales Acceleration and The Six Dimensions of C.H.A.N.G.E. and specializes in helping business operators become true business owners. Visit Kenny's website for free sales and leadership resources, or call 877-968-2244 to see how Kenny and the BCSG team can help you improve your company and better your life.

Articles

ARTICLES

Kenny Chapman

Kenny Chapman: Ideas are OK; plans are better

Three strategies for forging ideas into successful ventures.
Kenny Chapman
Kenny Chapman
January 26, 2021

Leaders are often made up of people like me. We often lie awake at night or feel inspired randomly with new ideas. 


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Kenny Chapman

Kenny Chapman: 5 simple strategies for keeping team members around

Work to keep your employees engaged.
Kenny Chapman
Kenny Chapman
December 24, 2020

As a leader, we have so many balls in the air; we might as well be professional clowns juggling chainsaws. 


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Kenny Chapman

Kenny Chapman: 4 easy steps to navigate change

Be the change trigger; don’t be the victim.
Kenny Chapman
Kenny Chapman
November 30, 2020

I’ve been around a little while, my friends, and I’ve had to adapt to change throughout my career. 


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Kenny Chapman

Kenny Chapman: The overlooked key to your company’s growth

If your company isn’t growing at the rate you desire, ask yourself how you can personally grow more.
Kenny Chapman
Kenny Chapman
October 23, 2020

Based on my years of operating, coaching and training in the in-home service industry, if I had to name the top five struggles contractors face, one of them would be failure to grow at the desired speed. 


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Kenny Chapman

Kenny Chapman: Help your techs improve client connection

Provide the highest level of service and professionalism.
Kenny Chapman
Kenny Chapman
September 24, 2020

If you’ve owned or managed an in-home service business for any amount of time, you know there are always opportunities for growth in multiple areas within your company. 


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Kenny Chapman

Kenny Chapman: Build a team of “in-home experts”

Train your front line to understand the fact they are true experts.
Kenny Chapman
Kenny Chapman
August 26, 2020

Right now, there is a lot of confusion in the world. People don’t necessarily know which “experts” to trust or what to believe. 


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Kenny Chapman

Kenny Chapman: It’s time to evaluate your systems

An effective evaluation process sets you free
Kenny Chapman
Kenny Chapman
July 23, 2020

I’ve been studying human performance (specifically peak performance) for years in individuals and organizations. 


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Kenny Chapman

Kenny Chapman: Using effective communication to navigate change

Consistent communication makes it easier to navigate turbulent times when they arise.
Kenny Chapman
Kenny Chapman
June 29, 2020

Even though we all understand change is a constant part of life and business, there has been a surplus of it (paired with uncertainty) lately. 


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Kenny Chapman

Kenny Chapman: What’s your impact

Plumbers have the opportunity and responsibility to help shape lives every day.
Kenny Chapman
Kenny Chapman
May 21, 2020

We’ve all read stories and heard quotes about great CEOs, celebrities, sports icons and various recognizable people regarding the lasting impacts they’ve had on our society. 


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Kenny Chapman

Kenny Chapman: Culture is more important than ever

Company culture impacts growth, profitability and customer service.
Kenny Chapman
Kenny Chapman
May 7, 2020

With all the uncertainty in the world over the last few months, many people are reflecting upon what’s truly important in their lives and businesses. 


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    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
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