Articles by Jim Olsztynski

Former PM columnist Frank Blau was presented with the Service Roundtable's Servant Leader Award in recognition for a lifetime's service to others in the plumbing industry. Rarely given, this is the highest honor presented by the Service Roundtable.

It's what people don't know that can kill them.

It's disheartening how many hustlers are masquerading as legitimate businesses.

Nobody disrespects plumbing contractors more than themselves.

More than 400 members of Plumbers' Success International sat mesmerized as co-founder Jim Abrams shared his vision of the future at the PSI Summit in Nashville Sept. 17.

Contractors have a way of giving great deals to customers while they cheat themselves.

And it's the worst crying shame that more people aren't crowing about the ISH North America conference program.

Prestigious medical researchers have weighed in on the issue, but it's an uphill battle for science and common sense.

'Trust marketing' is the way to go with people like me.

Take advantage of this moment in time to sell young people on industry careers.