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Home » Authors » Steve Smith

Articles by Steve Smith

UA Leader Michael A. Collins Dies

Steve Smith
June 1, 2000
Michael A. Collins, general secretary–treasurer of the United Association and longtime labor leader, died Feb. 16 after fighting a long battle with cancer.
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The Radiant Revolution

Steve Smith
June 1, 2000
As it’s plain to see from our accompanying graphic, the radiant marketplace has enjoyed spectacular growth since the beginning of the 1990s.
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The Radiant Revolution

Steve Smith
June 1, 2000
“I’ve never heard of any homeowners raving about their new forced air system,” says Todd Shaw, vice president of Radiant Technology.
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Not-So-Wet Wet Heads

Steve Smith
June 1, 2000
We met up with the vice president of Arlington Heating & Air Conditioning last July as he put the finishing touches on a few jobs that were anything but run-of-the-mill.
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Special PM Survey: Wholesaler/Contractor Relations

Steve Smith
June 1, 2000
Plenty of other wholesalers are continuing to find better, quicker and less expensive ways for our readers to interact with this vital link in the chain of distribution.
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Conservation: Making it last

Steve Smith
June 1, 2000
Just who would have thought that the two gallons of water saved per flush could postpone or avoid almost a quarter of a trillion dollars worth of public works projects needed to ensure our country’s supply of safe drinking water?
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Rattling The Chains

Steve Smith
June 1, 2000
These days, there are few plumbers who haven’t been affected by the emergence of home centers.
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The Seven Habits Of Highly Annoying Customers

Steve Smith
June 1, 2000
In the short-run at least, the following counter-strategies may turn annoying customers into somewhat reasonable people, and allow you both to get on with the business at hand.
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'Ripe For Consolidation:' HVAC Contractors Ponder Emerging Marketing Trend

Steve Smith
June 1, 2000
Is consolidation in the HVAC Industry a good thing?
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A Niche Within A Niche

Steve Smith
June 1, 2000
Marilyn Thurau urged all the Wet Heads in the audience to at least consider electric radiant heat.
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