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Downsized doesn’t mean dressed down.

If there’s anything I like better than the plumbing industry, it’s the movie industry.

On the whole, showroom merchandising is a role that has largely bypassed plumbing contractors.

Seventy-five percent of Americans think they should take more positive action toward the environment.

The intent of this article is to make all service technicians who work on or around boilers and other gas-fired appliances aware of the following:

What makes memorable marketing stick with you isn’t so much an award-winning jingle as much as a respectable message promoted again and again … and again.

Lauricella and his 1-800-REPAIRS number is doing nothing short of uniting an industry.

“Why shouldn’t contractors have luxury showrooms?” Miller asks.

Dan read these words at his father’s funeral Mass, February 3, 1997.

The traditional bigger-is-better mentality is still a driving force in our industry.