These upgrades come on the heels of The New Flat Rate’s Housecall Pro integration, which eliminated manual data entry while seamlessly passing information between the two apps with the click of a button.
It’s been more than two years since kitchen and bath professionals, designers and builders have gathered for the industry’s largest trade show and conference — the Kitchen and Bath Industry Show (KBIS), which is held annually in conjunction with the National Kitchen and Bath Association (NKBA).
Last October, I was one of about 30 media professionals and social media influencers who got to take a top secret trip to Switzerland and Liechtenstein. No joke – I had to sign a nondisclosure agreement ensuring I wouldn’t say, write or post any content until after the embargo lifted last month.
In his new position, Paoli is responsible for maintaining existing client relationships and identifying and developing new clients throughout the Chicago region.
The recent passage of the Infrastructure Investment and Jobs Act represents a tremendous opportunity to modernize the nation’s decaying infrastructure and bring long-outdated systems into the 21st century.
The ongoing transformation of the plumbing industry has been driven in part by the evolving expectations and priorities of homeowners and consumers. The COVID-19 pandemic reinforced existing concerns about hygiene and public health, pushing the demand for hands-free technology and automated features that reduce contact with germs and bacteria.
On the older hydronic systems, replacing the existing boiler with a new one was pretty straightforward. The installer connected the new boiler to the existing flue, piping and electric. The newer high-efficiency boilers are much different and require some additional planning.
We often get consumer needs and wants confused. When water’s flowing where it should not, when the shower is cold, when the toilet does not flush, the need is obvious. Solving needs brings relief, but it does not bring loyalty. Addressing consumer wants is what leads a consumer to proclaim, “So and so is my plumber.”
We may as well face reality: COVID-19 is here to stay. What a PITA this pandemic has been. As essential workers, you haven’t been given your due. Fearlessly, or not, you have endured two years of fluctuating — often conflicting — information regarding how to remain “safe” from the virus. What the hell?
As a driven leader in a blue-collar industry, I’m sure you’re no stranger to making mistakes. If you’re at all like me, you’ve made some big mistakes throughout your career. These are not just to be expected, but I’m here to help you remember that they are absolutely necessary for your continued growth and evolution as a driven leader.