Company announces new series of training programs.
August 31, 2021
A. O. Smith announced a new series of training programs as a result of high-demand for its A. O. Smith University educational sessions. The company has two state-of-the-art training facilities, located in Ashland City and Johnson City, Tennessee, which held primarily virtual training sessions in 2020 with over 100,000 combined class attendances. Both facilities are utilized to train technicians, contractors and product representatives on a variety of products and topics.
The company now offers three different types of online training; Taco Tuesdays, Taco After Dark, and personalized webinars. Over the past six weeks, more than 6,000 attendees have attended the training sessions.
As director of leadership development, Mercurio will be involved in training and helping refine processes with the Radiant team to help uncork a whole new level of growth.
Plumbing & Mechanical Chief Editor Nicole Krawcke recently had the chance to sit down with ServiceTitan Co-founder and CEO Ara Mahdessian during the company’s annual user conference, Pantheon 2019, held in Pasadena, California.