search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
  • MEDIA
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!

Service Roundtable Members Inspired In Puerto Rico

May 17, 2011
In addition to former NFL great Darrin Smith's inspirational keynote, other topics covered included social media, contractor and businesses evolution, employee problems, OSHA, and tips to boost service profits.

Keynoter Darrin Smith, a two-time national champion at the University of Miami and two-time Super Bowl champion with the Dallas Cowboys, spoke to Service Roundtable members about overcoming adversity and turning tough circumstances into opportunities for huge success. [Photo credit: Service Roundtable.]


Service Roundtable members from all across North America recently returned from soaking up the sun in San Juan, Puerto Rico, where the company held its semi-annual meeting May 1-3.

Contractors were inspired by former NFL great Darrin Smith, who keynoted the meeting. Smith, a two-time national champion at the University of Miami and two-time Super Bowl champion with the Dallas Cowboys, talked about overcoming adversity and turning tough circumstances into opportunities for huge success.

In addition to Smith’s inspirational keynote, other topics covered included social media, contractor and businesses evolution, employee problems, OSHA, and tips to boost service profits.

“The networking opportunity and the amount of education that is presented by the consultants is outstanding,” said Jim Hinshaw of Sales Improvement Professionals; his presentation was about closing big-ticket sales. “If you put those consultants in the same room and you went to pay for them…we’re talking $20,000 or $30,000 worth of education.”

Service Nation Alliance members stayed an extra day to discuss performance pay, pricing systems, field manuals, an Advisory Board reporting system and email marketing to boost customer acquisition and retention.

Contractors also enjoyed some phenomenal evening events hosted by Lennox Industries and Goodman Manufacturing.

Service Roundtable’s next Roundtable will be Oct. 23-25 in Las Vegas (Alliance Day: Oct. 26). Save your spot now at www.serviceroundtable.com/info/LasVegasTreasureIslandRoundtable2011.pdf.

For more information, call 877/262-3341 or email Janet.Thomasson@ServiceRoundtable.com. For a recap on Puerto Rico, visit www.serviceroundtable.com/info/puertorico/index.html.

Links

  • Follow PM on Twitter!

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2025 Next Gen ALL-STARS hero 1440

    2025 Next Gen All Stars: Top 20 Under 40 Plumbing Professionals

    This year’s group of NextGen All-Stars is full of young...
    Plumbing & Mechanical Contractor
    By: Kristen R. Bayles
  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Plumbing News
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
Manage My Account
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Popular Stories

Hot water pipes

Campus shutdown at Oakland University exposes hidden risks of aging hot-water infrastructure

Floor heating manifold cabinet with flowmeter and PEX pipe.

Elegance extended: How to use the homerun system of connecting heat emitters

Industrial pressure gauge on a tank.

From cutting edge to classic: How to modernize outdated pneumatic control systems

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products
eBook | 2025 Radiant & Hydronics All Stars

Related Articles

  • Falcon Hires Reps For U.S., Puerto Rico

    See More
  • EPA Awards Puerto Rico Nearly $72 Million For Water Infrastructure Projects

    See More
  • Service Roundtable Nears 100 Plumbing Members

    See More

Related Products

See More Products
  • what hydronics taught holohan.jpg

    What Hydronics Taught Holohan: A Memoir of Life in the Heating Industry

  • Lessons Learned in a Boiler Room: A common sense approach to servicing and installing commercial boilers

  • Lessons Learned Servicing Boilers

See More Products
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing