Ferguson Heating and Cooling has scheduled a “Troubleshooting and Servicing Heat Pump Systems” class open to the public in order to help keep its customers educated in the fundamentals.

"Troubleshooting and Servicing Heat Pump Systems" will cover the setup and key installation factors that affect the operating performance and efficiency for air-to-air heat pumps. Factors and components such as balance point, airflow, outdoor thermostats and controls will be discussed as part of the training sessions.

the one-day course will cover, in detail, various aspects of heat pump selection, installation and service. It covers basic heat pump operation, including:

• a review of the refrigeration cycle
• heat pump configurations
• four-way valves
• electrical schematics
• defrost systems
• controls and accessories
• scroll compressor
• and service and troubleshooting

The North Carolina division of Ferguson has announced the following dates for training its customers:

Sept. 7, 2009 - 5901 Long Creek Pk. Charlotte, NC. 704/509-5350

Sept. 8, 2009 - 100 Edbar St. Ashville, NC 828/277-0107

Sept. 9, 2009 - 110 Miller Street (Holiday Inn) Winston Salem, NC 27103 336/896-1452

Sept. 9, 2009 - 4007 Spring Garden St Greensboro, NC 336/315-2049

Sept. 15, 2009 - 308 South Rogers Lane  Raleigh, NC 919/562-0604

Sept. 16, 2009 - 400 Berkley Ave. Kinston, NC 252/520-7545

All classes run from 8 a.m. to 5 p.m. The session covers the cost of the class and the training manual.

Persons in other parts of the country can visit www.ferguson.com to find out when and where their local branch offers training.