Delivering great customer service is easier and more affordable. HVAC professionals are learning to differentiate themselves from the competition with the help of a new series of five E-Learning courses fromSteve Coscia, author of the “HVAC Customer Service Handbook” and guest blogger at PMmag.com.
All company employees can be enrolled for only $19.95 a month. Coscia’s unique audio/visual content delivery has made this E-Learning an instant favorite among HVAC contractors and distributors worldwide.
Coscia’s new courses meets HARDI’s requirements for Level 3 counter certification program. In addition, the National OilHeat Research Alliance (NORA) recently approved Coscia’s a new E-Learning Customer Service courses for CEU accreditation.
“The lessons are educational, concise and they hold your interest. It is a good learning tool for service technicians and dispatchers,” saysGreg Phebusfrom Carroll Home Services a heating and cooling company in Baltimore, Md.
Don’t miss this latest offer for continued education. For more information go towww.coscia.com, call Steve Coscia at 610/853-9836 or e-mail him at firstname.lastname@example.org.
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