Benjamin Franklin Plumbing added four new plumbing contractors as franchisees: AHC Enterprises (Greenville, S.C.); McDaniel & Son Plumbing (Arlington, Texas); Liberty Plumbing (Duncanville, Texas); and Drain Masters Plumbing & Drain Co. (St. Charles, Mo.).

As of March 31, 2004, Ben Franklin has 46 franchisees representing 111 territories.