Participants of the 2001 NAOHSM Convention in Hershey, Pa., May 13-17, have the option of participating in a live chat room for the "Service Roundtable Discussions." NAOHSM will host a 2 1/2-hour classroom presentation on basic electricity as an alternative to the Roundtables (which have limited seating). The course will be taught by author Carol Fey who, along with PM columnist Dan Holohan, is a featured speaker of the convention's owner/manager focus day. Visit for more information.